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Clinic times

Please select an option from the list below to view details of clinic times.

All services are closed on bank holidays - Good Friday, Easter Monday, May day, Spring bank holiday Monday, August bank holiday Monday, Christmas day, Boxing day and New Years day. 

New Croft Centre (0191 229 2999)

When you first arrive at the New Croft Centre you will be asked to complete a registration form. You can download and complete the registration form in advance and bring it with you to save time.

At the New Croft Centre there are a number of different ways you can access the service. Please click on the options below to get details and opening times.

Queue and wait

Queue and wait (walk-in, no appointment needed) sessions for contraception, emergency contraception, condoms and lube, pregnancy testing, STI testing and GUM services are available as follows:

Monday 9.00am -3.00pm
Tuesday 9.00am -3.00pm
Wednesday 9.00am -3.00pm
Thursday 10.00am -3.00pm
Friday 9.00am - 3.00pm

Please note that those attending the ‘queue and wait’ walk-in sessions will be seen on a 'first come - first served basis'. The numbers of people we can see will vary each day due to staff availability. If the queue and wait session is full you will be advised that you can either attend our next queue and wait session or you can attend our appointment only sessions. If you have signs or symptoms of infection, please inform a receptionist who will arrange for you to speak in privacy to one of our nurses.

Please be aware that specialist appointment clinics may be running at the same time as the queue and wait sessions. Therefore some people with pre-arranged appointments may be seen sooner than those waiting to be seen for the queue and wait sessions.

Express clinic

An express clinic runs alongside the queue and wait sessions for people who want a rapid STI (sexually transmitted infections) screen. At the express clinic you don’t need to ‘show your bits’ to a doctor or nurse.

Monday 9.00am -3.00pm
Tuesday 9.00am -3.00pm
Wednesday 9.00am -3.00pm
Thursday 10.00am -3.00pm
Friday 9.00am - 3.00pm

If you have no symptoms of infection and no questions or concerns we would recommend using this service. The tests are just as reliable at detecting infections as those taken by a doctor and nurse.

In privacy you can take your own swabs or provide a urine sample for chlamydia and gonorrhoea and a health care assistant will take a blood sample for syphilis and HIV. Test results will be texted to you within 10 working days.

Please be aware that in the express clinic we are unable to see;

  • under 16s
  • men who have sex with men
  • sex workers or people working in the adult film industry
  • anyone who is attending as a result of sexual assault

This is because further tests, immunisations and/or discussion maybe required.

Appointments

Appointments for all sexual health, contraception, STI testing, GUM and HIV services are available:

Monday 9:00am - 4:30pm
Tuesday 8:00am - 6:30pm
Wednesday 8.00am - 6.30pm
Thursday 10.00am - 6.30pm
Friday 9:00am - 4:30pm

Young persons only session for 13-19 year olds Wednesday 4:30pm - 7:00pm.

For all appointments please attend 10 minutes ahead of your appointment time to enable registration.

West end of Newcastle

Ponteland Road Health Centre
Ponteland Road (next door to Aldi)
Cowgate NE5 3AE
0191 229 2999 (main centre no.)
Mondays: 9.00am - 1.00pm

East end of Newcastle

Walker Clinic
Walker Health Centre
Church Walk NE6 3BS
0191 229 2999 (main centre no.)
Wednesday 1.00pm - 4.00pm
Fridays: 10.00am - 1.00pm

North Newcastle

Kenton Clinic
Betts Avenue Surgery
Kenton Centre,
Sherringham Avenue NE3 3QP
0191 229 2999 (main centre no.)
Wednesdays: 2.00pm - 4.30pm

Just for young people (under 25s)

Streetwise
Young People’s Project
35 - 37 Groat Market,
Newcastle upon Tyne NE1 1UQ
0191 230 5400
Monday, Tuesday, Fridays:
2.00pm – 4.30pm
Thursdays: 4.00pm - 6.30pm
Saturdays: 11.00am - 4.00pm (under 18s)

WEYES (West End Youth Enquiry Service)
4 Graingerville North (Opposite bowling alley)
Westgate Road
NE4 6US
Wednesdays: 4.30 - 6.30pm
Bus routes 10,11,38,39,40

Newcroft Centre - young people only session (for 13 - 19 year olds only)
New Croft House
Market Street East
Newcastle upon Tyne
NE1 6ND
Wednesdays: 4.30 - 7pm

Newcastle College
Students Union
Rye Hill Campus
Newcastle upon Tyne
NE4 7SA
Thursdays: 12.30 - 2.30pm