Personal tools

Policies and procedures relating to recruitment and employment

• Newcastle PCT HR policies
• North of Tyne HR policies

Standing orders 

Standing financial instructions

Policies and procedures relating to the conduct of business and the provison of services

• Newcastle PCT policies
• North of Tyne policies

Policies and procedures relating to human resources

• Newcastle PCT HR policies
• North of Tyne HR policies
• Single equality scheme

Complaints and other customer service policies and procedures

• Complaints policy
• Making a complaint
• Patient advice liaison service

Data protection/information governance/caldicott guardian

• Information governance and technology policies

Estates management

• Estates strategy
• Property lists

Charging regimes and policies

• Access to records policy
• Freedom of Information policy
• Overseas visitors hospital charging regulations